Contact information
We are ready to answer your questions and assist you in all water and sludge treatment management-related topics. Please do not hesitate to contact us, whether it is for validating a need, collaboration proposals, or any other inquiries. Thank you for reaching out to us!
Customer service and sales
Inquiries related to sales and customers. If you are interested in our products or need more information about sales processes, feel free to contact us via this email owatec-sales@sulzer.com or directly to the contact persons below:
Päivi Mannila
Key Account Director
Manages and develops key customer relationships and sales activities, delivering tailored water treatment solutions with primary responsibility for customers in mining, metal industry, and the municipal sector.
Tel. +358 50 464 0867
Service and operations
Matters related to maintenance and services. If you need technical support, maintenance services or help with commissioning, you can send your inquiry to owatec-service@sulzer.com
Mikko Mustonen
Service manager
Leads customer service and service operations for water treatment and pumps. Responsibilities include developing service processes, coordinating customer collaboration, and ensuring technical support and maintenance.
Tel. +358 40 7570553
On Call Duty
Service agreement
Tel. +358 50 357 1677
Projects and Administration
If you are not sure what or who it concerns, you can contact us via owatec-info@sulzer.com, for example regarding events or general activities.
Kaisu Kanniainen
COO I Project Manager
Maintaining and improving operations and efficiency through personnel leadership. Project management.
Tel. +358 45 674 4092
Saku Nissilä
Producement engineer
Purchasing, chemical orders for customer sites, and documentation.
Tel. +358 40 586 0544
Jaakko Pellinen
CEO I Founder
Sales and new customer and business relationships.
Tel. +358 50 591 6109
invoicing
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e-invoice - the preferred method of invoicing
Owatec Group Oy, 2520193-3
e-invoice address: 003725201933
Operator: Maventa (003721291126)Bank ID: DABAFIHH*
*Use this broker ID if you cannot send invoices directly to Maventa’s broker ID from the online invoicing program you are using.
In case of problems, please don’t hesitate to contact our finance department via owatec-finance@sulzer.com.
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PDF-Invoice
We primarily ask that all invoices be sent as e-invoices!
Invoices are sent to the service as email PDF attachments, and the invoice attachments must be in the same file
in the file with the invoice itself. Only invoices can be sent to this address. No other files are read.Address for the email invoice: 25201933@scan.netvisor.fi
- You can send several invoices in one email, as long as each invoice is in a separate attachment.
- All files must have a different name.
- The maximum size of one email is 5Mb.
- The outer dimension of the document can be max. 210 x 297 mm.
- The allowed characters for the attachment name are standard characters, a-z, A-Z, 0-9. You don’t use special characters to name attachments.
In case of problems, please don’t hesitate to contact our finance department via owatec-finance@sulzer.com.
Other matters related to financial administration and invoicing. If you have any questions regarding invoicing, payments, or other financial matters, please send your message to owatec-finance@sulzer.com.